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Customer Care
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Service
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GENERAL RECEPTION

1.702.450.0808

 

Please note that we strongly encourage all customers to book services using our industry leading online tools.

All online requests are logged and provide internal traceability while triggering a customer service case to be opened.

Paxiom’s standard office hours are from 8:30am to 8pm eastern time excluding holidays or special circumstances. 

If you leave a message, please ensure that you also make an online request to ensure your needs are handled promptly.

CALL A PARTS REPRESENTATIVE

Paxiom does not manage parts request directly. These are managed by the machine supplier.

 

WeighPack Systems: 1.514.422.0808 – Office hours are 8:30am to 5pm eastern time.

 

EndFlex: 1.305.622.4070 – Office hours are 8:30am to 5pm eastern time.

CALL TO BOOK A FIELD SERVICE TECHNICIAN

Startup & Basic Training
Gaby Floyd:
gfloyd@paxiomautomation.com
1.725.207.9192

 

 

Service, Repairs & Preventative Maintenance
Richard Foley:
Rfoley@paxiomautomation.com
1.702.450.0808 – Ext. 405

 

 

Field Services Manager
Salman Choudhary
salc@paxiomautomation.com
1.702.348.1921

CALL FOR PHONE TECHNICAL SUPPORT

We strongly suggest booking an appointment as this provides our technical team the opportunity to understand your needs. When emergencies occur please call Paxiom directly at 702.450.0808, your territory manager or the supplier:

 

 

WeighPack Systems: 1.514.422.0808 – Office hours are 8:30am to 5pm eastern time.
EndFlex: 1.305.622.4070 – Office hours are 8:30am to 5pm eastern time.

CALL YOUR SALES TERRITORY MANAGER

Please visit the Sales page to find your territory manager with our interactive map.