ALL YOUR SERVICES, JUST ONE CLICK AWAY
Paxiom employs a global customer service team to ensure your needs are met in a fair and timely fashion.
We have designed our online service zone to be easy to use and to the point!
We strongly encourage you to use our online tools as we use a sophisticated internal ticketing system that allows us to log, prioritize and track customer requests as well as satisfaction.
Don’t get us wrong, we love phone calls – but to ensure your needs are met, let’s make sure we have everything we need to serve you the right way, the first time!
SCHEDULE PHONE SUPPORT
Our support team will gladly
provide the assistance you need.
Please click & schedule here!
BOOK ONSITE SUPPORT
Factory trained service technicians can be dispatched
from our multiple locations to support you in the field for commissioning, training or service.
ORDER PARTS ONLINE
Simply fill out your request form with everything you need & we will do the rest.
SELF SERVE – ITS AWESOME!
Scroll thru our knowledge base, operational
manuals and self help videos here!
RMA REQUEST
Return Merchandise Authorization (RMA) Process.
SERVICE MANAGER & CUSTOMER CARE CONTACTS
We take accountability seriously at Paxiom, if at any point you feel that your service needs are not being met, please contact our Service Manager and / or Customer Care Specialists directly.
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